Support
Questions, a fill that went wrong, or anything about a payment: write to us and a person reads it.
support@philformapp.comYour first 10 applications are free. After that, you add money to your philform wallet, at least $5 at a time, and each fill takes what it used: about a cent, never more than 30¢. There is no subscription and nothing renews or charges you on its own.
Payments are handled by Stripe on its own checkout page. philform never sees or stores your card details.
If a payment went wrong, you were charged twice, or you have stopped using philform, email us within 30 days of the top-up and we will refund what is left unused in your wallet. Tell us roughly when you paid and how much, so we can find it.
A fill that filled nothing is never charged.
Click Report a problem in the philform popup right after the fill and add a note. Then open Settings → Data → Reported issues → Download reports, and email us the file. The report includes the form and the details phil filled in, so send it only to us.
Your profile is stored in your browser, not on our servers. To delete it, open Settings → Data → "Delete all philform data", or remove the extension. To have your wallet or early-access email removed from our service, email us. The privacy policy has the details.
phil leaves a box empty when nothing in your profile answers it, and never guesses identity questions. Fill those in yourself, then click "Save my answers from this page" and phil fills them next time.
Some company sites show an application from another site inside their page. Click Allow access in the popup once for that site and fill again.
Click Add $5 in the popup. If you paid and the balance did not change, email us with the time and amount and we will fix it.